Job Title: Administrative Assistant

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. The job is varied and often fast-paced. As such, you have to be able to handle multiple tasks at once efficiently, manage our own time well, interact professionally with all members of the organisation, and be an excellent communicator, maintaining a positive and friendly image by acting as the first line of contact.

MAIN DUTIES AND RESPONSIBILITIES
• Answer phone calls, respond to phone messages and text messages.
• Receive and respond to emails (this can include multiple email accounts)
• To maintain a full record of all communication
• Act as communication relay, making sure all parties receive necessary information and accurate information in a timely manner
• Schedule meetings/programmes/workshops
• May attend meetings as and when necessary
• Maintain electronic and physical filing systems, this can include:
• Waiting lists
• Programme attendees/registers
• List of organisations/professionals etc.
• Develop reports as requested
• Undertake research as needed
• Manage virtual platforms


REQUIRED SKILLS AND KNOWLEDGE
• Extensive experience in working with BAME community
• Must be aware of our mission and vision and be able to work and adapt to it.
• Excellent communication and listening skills
• Attention to detail
• Ability to work with little or no supervision
• Excellent time management skills
• Exceptional professional and customer service skills
• Technical skills, Including proficiency in Microsoft Office Programs such as Word, Excel and other online platforms we use such as Zoom
• Strong prioritisation and organisation skills
• Must adhere to all confidential policies
• Strong Record Keeping Skills
• Presentation Skills
• Ability to Multitask
• Problem Solving Skills
• Ability to deal with all members of an organization
• Ability to be able to change and grow in accordance to the business needs.

Additional Information:
This is a Birmingham based role.

REQUIREMENTS ON APPLYING:
To apply for this position, you will need to send in your CV and a cover letter to hr@approachableparenting.org.uk

Your cover letter must include why you would be suitable for this job and what skills and experiences you have to determine you as the best candidate for the job.

Please note: This job is subject to hybrid working and in accordance to Government guidelines due to Covid, therefore may be subject to change.

Job Title: Project Co-ordinator (Super Mums)

We are looking for a part-time Project Co Ordinator to join the Approachable Parenting Team, Birmingham on a fixed term contract. You will play a vital role in supporting the delivery of our Super Mums project.

Approachable Parenting is located in Birmingham B12 9RG, in one of the most deprived areas of the city. The project will focus on Birmingham mothers to enable them to be ‘Super Mums’.

If you are enthusiastic and organised, have experience in a comparable role and possess strong organisational, team management, administrative and diary management skills, then this could be the role for you. We are looking for applicants who can demonstrate confidence in their work and be able to exercise both proactive and responsive approaches to situations. This will be combined with the resilience to deal with shifting priorities and demands. The successful candidate must be flexible and able to adapt to new situations. Ongoing support from the team will be provided. AP are providing a fantastic opportunity for the successful candidate to flourish in an ever-changing environment, working with colleagues at all levels within the organisation and wider. Approachable Parenting also work nationally within the UK delivering support in different community languages and delivering evidenced based, award winning courses on line to enable easy access to parents from hard to hear communities.

JOB PURPOSE
We are looking for a responsible Project Coordinator to administer and organise all activities, from simple activities to more complex plans in order to promote Super Mums project
Your role will involve meeting targets of the project.

MAIN DUTIES AND RESPONSIBILITIEs

• To support women on our antenatal and postnatal WhatsApp groups
• Ensure a consistent link with health services, particularly midwifery, health visitors and perinatal mental health pathway (who will also identify and refer women to the project)
• Enable women to seek information, advice and support from relevant services
• Improve the resilience, self-esteem and confidence of women
• Improve women’s understanding of the importance of accessing maternal health services
• Increase engagement with other organisations to provide specialist and targeted support
• This role will enable women receiving appropriate and timely health interventions, as well as increased relationships between the BAME communities and services allowing for barriers to access to be explored, understood and tackled.
• Increase confidence of Sparklers and enable them to move into employment or education
• Undertake risks assessments of the venue, provide solutions where applicable for any issues – discuss issues with Approachable Parenting.
• Some travelling to venues will be involved
• Ensuring project deadlines are met and working with Approachable Parenting to ensure the project is running effectively

Workshops
• Assist in planning and set up of courses and workshops
• Plan and set up parent workshops to facilitate improving mental health and accessing services

Funding Opportunities
• Promote Approachable Parenting’s services to organisations and communities
• Build links with remote communities
• Work with Approachable Parenting Policies and Procedures
• Assist in raising the profile of AP.

Additional Information:
This is a Birmingham based role.

REQUIREMENTS ON APPLYING:
To apply for this position, you will need to send in your CV and Cover letter to hr@approachableparenting.org.uk
Your cover letter must include why you would be suitable for this job and what skills and experiences you have to determine you as the best candidate for the job.

 

Please note: This job is subject to hybrid working and in accordance to Government guidelines due to Covid, therefore may be subject to change.